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Warranty




Meir warrants products for a maximum of 5 years for international use. Customers must ensure that installation and use are in accordance with the products’ requirements. Failure to do so will void the warranty.


    WARRANTY CONDITIONS
    The warranty shall be void under these conditions:

    • Normal and fair wear and tear, misuse, abuse, or mishap
    • Exposure to excessive moisture derived from lack of ventilation
    • Inability to provide proof of purchase
    • Products used for incorrect applications
    • Products not installed by a licensed tradesperson, failure to follow installation instructions or damage which arise from or during installation
    • Products not installed to relevant National Standards, State Regulations or in accordance with the installation instructions
    • Products exposed to extreme, unusual or outdoor environmental elements
    • Tapware exposed to water pressures and or temperatures that exceed stated limitations
    • Scratches or damage caused by applying physical and or abrasive contact directly to the product
    • Isolation stop taps were not fitted where required
    • Fitting of other devices to the outlet of tapware, eg. Water filters or regulators that are not approved by the Seller
    • Flow regulated check valves not installed where required or obstructions caused by inadequate flushing before use
    • Services repairs or with non-standard replacement parts previously undertaken without the Seller’s approval
    • Damage by adhesives, sealants, corrosives etc; or failure to comply with care and cleaning instructions
    • Failure to clean and or replace outlet aerator inserts within 18 (eighteen) months
    • Repair or replacement of Jumper Valves, O-rings, washers, or Aerator Inserts
    • Where filters have not been installed in areas subject to Hard Water or Limescale.